About Your Recent chatalerimaxa.com Charge

If chatalerimaxa.com appears on your bank statement, it reflects a recent membership purchase with Chatalerimax. Your account details were sent to the email provided at checkout. Please check your inbox and spam folder for the confirmation email.

You can cancel your membership at any time using the method that works best for you:

• Locate your account through Find Your Membership using your email address and the last four digits of your card, then follow the cancellation option shown.
• Access the cancellation area from within your account and submit your request there.
• Sign in, open your Profile Settings, and select the option to cancel your membership.
• Ask our customer care team to process the cancellation for you.

If you cannot access your account or need help with the process, our team can assist you.

Email Support: [email protected]
Phone Support: +35722278827

Customer support is available Monday - Friday, 9:00-17:00 (UTC) Messages are generally answered within 48 hours during business days. Weekend support is not available.

Following your purchase, you can locate your invoices under the section labeled 'My Account > Orders'.

Refund requests submitted within 14 days of purchase are eligible for a full refund under our refund policy. Requests outside the standard refund period may be considered depending on the individual circumstances.
To request a refund, please contact us using one of the following methods:

Email Support: [email protected]
Phone Support: +35722278827

Customer support is available Monday - Friday, 9:00-17:00 (UTC) Messages are generally answered within 48 hours during business days. Weekend support is not available.